Personalized admissions process

We ensure that the recovery process is tailored to fit individual needs.

A phone triage

Our admissions process begins with a phone call. Palmer Lake admissions coordinators are available around the clock to answer calls from those struggling with addiction or loved ones who have family members or friends struggling. During this initial call, coordinators will complete a brief and confidential survey for the patient.

Survey questions are meant to help admissions coordinators ensure that the person meets the facility’s eligibility criteria. The Recovery Village at Palmer Lake is an acute facility, so it provides a level of care that might not be right for everyone. These questions are meant to help coordinators ensure that those who come to the facility are in the right spot, prepared to get the help they need.

An in-depth assessment

We support integrated assessment, as defined by the Substance Abuse and Mental Health Services Administration. That means each patient goes through an intensive screening process with a counselor, including:

  • Spotting a mental illness or ruling out a co-occurring disorder
  • Finding out how willing the person is to make changes
  • Defining the strengths the person has, when it comes to recovery
  • Identifying issues that could stand in the way of recovery

Once screening is complete, therapy teams can develop a comprehensive treatment program that addresses the strengths and challenges faced on the road to recovery.

You’re not alone. Let us help.


Aetna Health Insurance
APS Healthcare
Value Options Health
Clark Behavioral Health Financing
Freedom Consultancy
Great West Insurance
Medical Mutual
MVP Health Care

We accept most major health plans to help you pay for your drug rehabilitation treatment. Please call for verification of benefits coverage or check with your health insurance carrier for final determination regarding specific covered services. All products, logos and company names are trademarks or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement.

What Our Patients Say

Carissa Berlet
Carissa Berlet
21:18 24 Jan 20
I sought treatment here after spending some time researching different facilities. I read all the reviews and spoke to several different staff members before deciding this is where I wanted to seek treatment. I am very pleased with the level of care that I received during my stay. The staff all provided a safe, healthy environment to recover in. I would recommend this center for anyone dealing with substance abuse issues or trauma experiences. Thank you Recovery Village.
ds9 ds9
ds9 ds9
20:41 24 Jan 20
Top notch facility great staff
jeff grant
jeff grant
20:03 24 Jan 20
1st rehab experience. Happy to say I’ll never need to come back. 5 stars.
16:55 24 Jan 20
Great place! Changed my life! The therapists/counselors care about your recovery but most importantly your life. I struggled with PTSD and self-worth. They gave me the skills to change my outlook on life. I know I can be happy and finally find peace. Would recommend to everyone.
Chad Rigert
Chad Rigert
23:23 23 Jan 20
A really amazing place for getting things back on track. If you put in the work you can change your life. Just like all addictions I’ve seen people relapse but the community is full of people supporting each other and they’ll let you come back. I’ve seen way more people walk out those doors well equipped to crush some life. Thanks to therapist Robert, Rob, Cindy, Ashley for managing my case, Kynzie, TONY, Chris, Tom, Doc Osh, Nikki, Zaria, Katy, Connie, all of the BHTs and nurses. Corey, Patricia, Jesse, Alyssa, Christy, Tina, Hannah, Jess, Lexi, Jesus, Shalise, Melissa, Wesley, Steve and Michael, Amanda for EMDR, Sonny, Eugene, Mindy, Marla, Darrell. If I forgot to put your name down, know that you still meant the world to me too.
Ryan Scott
Ryan Scott
20:19 23 Jan 20
The level of care was fantastic all across the board. The facility itself is very comfortable and clean. Even has a homey feel. Food is great and pleantiful. For the care; 1st class in therapy. All therapists are well learned and easy to establish relationships with. Primary therapists take good care of their patients as well. Case management and financial issues are completed in an efficient and professional level. Doctors and nurses on site and accommodating. You will be glad you chose Recovery Village!

Most insurance accepted

Free verification

Other details

According to the Office of National Drug Control Policy, substance abuse disorders are now classified as one of 10 essential health benefits that insurance programs must provide. Expanded reach and lowered prices mean more people have insurance plans. During assessment, teams work with clients’ insurance companies, ensuring that the care people plan to pay for with insurance is covered by the insurance programs these people have. That process helps protect families from surprise expenses, and it reduces their stress as a result. All information will be kept private and confidential.