Personalized admissions process

We ensure that the recovery process is tailored to fit individual needs.

A phone triage

Our admissions process begins with a phone call. Palmer Lake admissions coordinators are available around the clock to answer calls from those struggling with addiction or loved ones who have family members or friends struggling. During this initial call, coordinators will complete a brief and confidential survey for the patient.

Survey questions are meant to help admissions coordinators ensure that the person meets the facility’s eligibility criteria. The Recovery Village at Palmer Lake is an acute facility, so it provides a level of care that might not be right for everyone. These questions are meant to help coordinators ensure that those who come to the facility are in the right spot, prepared to get the help they need.

An in-depth assessment

We support integrated assessment, as defined by the Substance Abuse and Mental Health Services Administration. That means each patient goes through an intensive screening process with a counselor, including:

  • Spotting a mental illness or ruling out a co-occurring disorder
  • Finding out how willing the person is to make changes
  • Defining the strengths the person has, when it comes to recovery
  • Identifying issues that could stand in the way of recovery

Once screening is complete, therapy teams can develop a comprehensive treatment program that addresses the strengths and challenges faced on the road to recovery.

You’re not alone. Let us help.

719.602.0914

Aetna Health Insurance
AmeriHealth
APS Healthcare
Value Options Health
Cigna
Clark Behavioral Health Financing
ComPsych
Freedom Consultancy
GEHA
GHI
Great West Insurance
HealthChoice
Humana
Medical Mutual
MVP Health Care
 
 
 

We accept most major health plans to help you pay for your drug rehabilitation treatment. Please call for verification of benefits coverage or check with your health insurance carrier for final determination regarding specific covered services. All products, logos and company names are trademarks or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement.

What Our Patients Say

Matthew Nobles
Matthew Nobles
20:44 18 Sep 20
Great facility, great staff, had a great experience. This was my fifth treatment center and by far one of the best I have been too. Highly recommend to anyone seeking help. Thank you recovery village.
Brent Stromberger
Brent Stromberger
19:13 18 Sep 20
This place was phenomenal. I learned so much about myself and my addiction. The doctors, counselors, physicians, overall staff was so helpful and nice. They took time to listen to me whenever any problem arose, which was only once. I grew so much as a person and so much spiritually as well. I couldn’t have asked for a better experience.
Keith Vetter
Keith Vetter
19:55 17 Sep 20
Excellent facility. Everybody is welcoming and very caring about your treatment. They make you feel very comfortable. The therapist truly care about your needs and most of the staff has been in the same circumstance so they do understand. I believe this is the best recovery place in the country. They not only treat the addiction but the underlining trauma that most likely led to the addiction. The level of expertise and care is unmatched by anybody else. It was a complete transformation for me and my life.
Mitchell Harkey
Mitchell Harkey
19:11 17 Sep 20
I would recommend this facility to anyone! The program is the best that I have been too in terms of understanding what your specific affliction is, and solutions to help work through it. The staff is very kind and respectful, and made me feel very welcome. The clinicians are all great, intelligent and caring as well. Best place I have been to by far!
Caroline Agnew
Caroline Agnew
18:57 17 Sep 20
This place was wonderful. I learned so much about myself through this process and I’m extremely grateful for this place and the awesome clinicians here. Thank you Cindy for doing my wheel and just being absolutely awesome. Xoxo
Rodrick Triplett
Rodrick Triplett
18:59 11 Sep 20
Kari, sonny, Dr G, Jeanette, and Rob-o-cop have all helped me soooo much in my recovery and have me feeling a lot more confident in myself in my recovery

Most insurance accepted

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Other details

According to the Office of National Drug Control Policy, substance abuse disorders are now classified as one of 10 essential health benefits that insurance programs must provide. Expanded reach and lowered prices mean more people have insurance plans. During assessment, teams work with clients’ insurance companies, ensuring that the care people plan to pay for with insurance is covered by the insurance programs these people have. That process helps protect families from surprise expenses, and it reduces their stress as a result. All information will be kept private and confidential.