(719) 602-0914
719-602-0914
Insurance
About Us
Our Facility
Admissions
Programs
Medical Detox
Inpatient Rehab
Aftercare & Recovery
GETTING ADMITTED
Checking In to Inpatient Rehab
Admission times are thoughtfully arranged to guarantee that everyone coming to our facility receives the full focus of our care team. Be mindful that arriving late may lead to a wait time.
For the well-being and sobriety of all residents, a mandatory search of your person and belongings is conducted upon arrival. Items not allowed during treatment will be safely stored until your stay concludes. Occasional random searches may also be conducted during your time at The Recovery Village Palmer Lake.
COVID-19 Notice
The Recovery Village Palmer Lake is taking proactive steps to ensure the health and safety of all patients, employees and the communities we serve. We are following the latest CDC-recommended guidelines for controlling the spread of COVID-19, including testing, face masks and enhanced sanitation protocols.
Our Programs
Our Treatment Process
Patients at The Recovery Village Palmer Lake begin rehab at the level of care best suited for their needs. They may step down to less intensive levels of care as they recover from addiction. Many patients start treatment with a medical detox, followed by the inpatient level of care.
Medical Detox
Managing withdrawal is crucial, and it can be risky without proper care. Our round-the-clock medical team is dedicated to treating withdrawal symptoms promptly, prioritizing your safety and comfort.
Inpatient Rehab
Living onsite and participating in intensive addiction treatment can center your attention on recovery and teach you the crucial skills to make recovery last.
Outpatient Rehab
Patients attend outpatient appointments online or at our Denver office so they can keep working, attending school or maintaining their homes.
Length of Stay
The duration of your stay is subject to your program, personalized treatment plan, recovery milestones, and insurance considerations. In broad terms, clients may receive:
Will I be forced to stay in treatment?
We strongly urge all patients to complete their treatment plan, as premature departure from medical care may elevate the risk of relapse and overdose. However, individuals retain the right to leave treatment at any point, even against medical advice, as long as there is no imminent danger to themselves or others.
Living at the Facility
Once you’ve decided to start treatment at The Recovery Village Palmer Lake, you can prepare for your time with us.
What To Pack
This packing guide describes everything you may bring with you to the facility, and what you can not bring. These guidelines help you focus on what’s really important — recovery.
Travel Arrangements
Our dedicated Recovery Advocates ensure your safe and punctual arrival at our center, no matter where you’re coming from. You have the option to plan your travel independently, or we can assist in making travel arrangements. We also offer pick-up services to and from airports, bus stations, or train stations, and rideshare scheduling within a certain distance of the facility.
Sleeping Arrangements
The rooms at The Recovery Village Palmer Lake serve as a comforting retreat throughout your recovery. Shared with one to two fellow patients, these rooms foster vital connections during challenging times. After the inpatient phase, PHP and IOP clients stay in single or double occupancy rooms, some equipped with private kitchen spaces if available. The number of residents per room is adjusted based on your treatment stage and care needs.
Food & Nutrition
Our facility boasts a full cafeteria where our culinary team prepares a range of meals for breakfast, lunch, and dinner, catering to different dietary needs. These wholesome and tasty dishes are aimed at supporting the physical and mental well-being of our patients on their recovery journey. Snacks are also provided for your convenience.
External snacks or meals cannot be brought into the facility. If you have specific food allergies, please inform us in advance for suitable arrangements.
Housekeeping & Laundry
Emphasizing independence and accountability, patients take charge of keeping their rooms clean and handling their laundry. At the medical detox level of care, certain housekeeping services, including trash removal and linens, are provided to offer additional assistance.
Phone Policy
Cell phone use is allowed at The Recovery Village Palmer Lake. Upon admission, all personal phones will receive a red security strip covering the camera, to protect patient privacy. The red security strip shall not be tampered with in any manner. If the security strip is tampered with in any manner, the patient’s phone
may be removed from the patient’s possession.
Smoking Policy
Residents at The Recovery Village Palmer Lake may take smoke breaks between classes or appointments in our designated smoking area. If you smoke, you must bring enough unopened cigarettes or tobacco products for your entire stay. E-cigarettes, vape product, cigars, cigarillo’s, black & mild’s, pipes and chewing tobacco are not allowed.
Please note: patients under 21 will not have the opportunity to purchase tobacco products during their stay. Our staff cannot provide or purchase tobacco products for patients.
Family Visits & Therapy
Rebuilding relationships with loved ones is vital during treatment. Some patients may benefit from over-the-phone or virtual family therapy, while others may need in-person visits. Family therapy visits are generally offered as clinically appropriate.
Offsite Visits
During your treatment at our Palmer Lake facility, the availability of offsite opportunities, such as additional support group meetings and recreational therapies, may vary. Eligibility for offsite visits is determined by your level of care and medical needs.
Questions? We are available 24/7. Call 719-602-0914 Now.
PAYING FOR TREATMENT
Insurance and Your Obligation During Treatment
Nearly all health insurance plans require you to pay some out-of-pocket costs to access your healthcare benefits (collectively, the “Patient Responsibility”).
Your individual Patient Responsibility will differ.
An intake coordinator will review your Patient Responsibility with you during admission or as soon as you are medically stable. They will explain the deductible is due during admission and that the co-insurance amount and out-of-pocket balance will be billed and paid for once services are complete. Onsite financial counselors will review your financial responsibility again during treatment with case managers who can help you navigate FMLA and short-term disability.
Before admitting at The Recovery Village Palmer Lake, you must check with your insurance provider to ensure you understand your individual benefits plan. Your insurance plan may not be a “participating provider” with The Recovery Village Palmer Lake. You are responsible for all non-covered and out-of-pocket costs related to your treatment stay.
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Ask Our Recovery Advocates
If you have questions about our addiction treatment programs or life at The Recovery Village Palmer Lake, our Recovery Advocates are here to help.
Just tell your intake coordinator that you’d like to speak to a Recovery Advocate when you call.
Your Privacy is Important to Us
The Recovery Village Palmer Lake recognizes your right to privacy. We hold each person’s confidentiality in the highest regard.
Upon arrival at The Recovery Village Palmer Lake, each patient can complete all required releases of information to allow staff to discuss important information with necessary others for continuity of care. Without the patient’s prior written consent, no information will be disclosed to any party, following all HIPAA guidelines and requirements.
Ready to start your recovery journey?
We’re here to answer any questions, confirm your insurance benefits, and book personalized treatment that works for you.
