The Recovery Village is honored to serve our country’s brave veterans by participating in the VA Community Care Network.
The Community Care Network, or CCN, is a Department of Veterans Affairs program that helps veterans access leading-edge healthcare and treatment outside VA medical facilities. This is an important bridge to treatment that a veteran might not otherwise be able to receive. The Recovery Village at Palmer Lake works with veterans, providing specialized addiction treatment programs and treatment for co-occurring mental health conditions.
What Is the VA Community Care Network (CCN)?
The Community Care Network (CCN) is a private health service provider network that aims to give veterans more accessibility to important treatments outside VA facilities. The veteran can get the VA to schedule an appointment on their behalf, or they can request care at a facility they choose, including The Recovery Village at Palmer Lake. If you’d like to receive care at The Recovery Village at Palmer Lake, you can contact us, and we can also help instantly verify your benefits online. Our Veteran Advocates can manage logistics for you and make your approval process simple.
Benefits of Using VA Community Care Network Providers
When you’re a veteran using the Community Care Network, it streamlines the processes required to receive high-quality care. Otherwise, you might not be able to receive the same type of care or access the needed treatment at all.
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How Does Community Care Work?
If you’re a veteran needing treatment, but the VA can’t provide because of your location, medical necessity or another need, you can seek care with an approved CCN provider, including The Recovery Village at Palmer Lake. You make an appointment at the VA, and they determine eligibility. At that point, you can schedule an appointment with the provider of your choice. You do need VA approval.
How Much Does Community Care Cost?
The cost of Community Care will depend on the services you receive, the provider and your needs. Depending on your services and medical necessity, you may have a copayment of $15 or more, which the VA will bill you. With the passage of the MISSION Act, there’s now an expansion of coverage for veterans with specific needs, including mental health conditions and substance use disorders.
Working With Your VA Benefits
At The Recovery Village at Palmer Lake, we have a team of Veteran Advocates who work to help you navigate your eligibility for treatment and your insurance benefits through our VA partnership. Our team advocates for you so that you can access top-quality addiction treatment specialized to your needs.
VA Community Care Eligibility
If you are a veteran, you’re required to meet only one of the following six criteria to be eligible for the Community Care Network program.
- You need a service not available at a VA facility
- You live in a location including a U.S. state or territory that doesn’t have a full-service VA medical facility
- The VA cannot provide needed care to you within drive time and wait time standards
- It’s in your best medical interest to receive care within the CCN
- The VA service line doesn’t meet the standards for quality of care
- You’re qualified under the Grandfather provision regarding your distance from a VA health facility
You will need VA approval to receive outside care through the CCN, and VA staff members are typically responsible for deciding whether or not you’re eligible. You have to be enrolled in VA health care or have eligibility even if you aren’t enrolled.
Patient-Centered Community Care (PC3) Regional Networks
Five regional networks are considered contract vehicles for the VA to buy care for veterans from local facilities and providers when it’s otherwise unable to provide care. The five networks are a way to streamline how veterans receive care.
Region 1
The locations in Region 1 are:
- Connecticut
- Delaware
- District of Columbia
- Maine
- Maryland
- Massachusetts
- New Hampshire
- New Jersey
- New York
- North Carolina
- Pennsylvania
- Rhode Island
- Vermont
- Virginia
- West Virginia
Region 2
Region 2 locations are:
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Michigan
- Minnesota
- Missouri
- Nebraska
- North Dakota
- Ohio
- South Dakota
- Wisconsin
Region 3
The locations that are part of Region 3 are:
- Alabama
- Arkansas
- Florida
- Georgia
- Louisiana
- Mississippi
- Oklahoma
- Puerto Rico
- South Carolina
- Tennessee
- Virgin Islands (U.S.)
Region 4
Region 4 includes:
- American Samoa
- Arizona
- California
- Colorado
- Guam
- Hawaii
- Idaho
- Montana
- New Mexico
- Nevada
- Northern Mariana Islands
- Oregon
- Texas
- Utah
- Washington
- Wyoming
Region 5
Within Region 5 is Alaska.
How To Request VA Community Care
If you believe you’re eligible and would like to receive care with a CCN provider such as The Recovery Village at Palmer Lake, you can follow a few steps.
Step 1) Consult Creation and Review
The first step depends on determining your eligibility. A VA medical center referral coordinator will review your case and identify a community care provider. You can have your VA physician manage the referral process on your behalf, or you can contact the provider directly and request a consult submission on your behalf to the VA. Our Veteran Advocates can manage this for you.
Step 2) Scheduling
Once the VA confirms the initial request for your treatment, you’ll schedule an appointment. You can do this yourself with your selected Community Care provider, or the VA can do it. The VA has to receive your appointment details in 14 days if you do it yourself.
Step 3) Authorization
Once you’ve scheduled your provider appointment, the VA will give you the final authorization to be treated. The VA will send you an official approval letter with details about your authorized treatment and the period you can get treatment.
Step 4) Community Care Visit
Once the above steps are complete, you can go to your treatment as scheduled, with your provider handling any other details with the VA.
Veteran Recovery Is Our Mission
Our facilities have helped thousands of veterans overcome a drug or alcohol addiction. At The Recovery Village Palmer Lake, our treatment programs offer veterans:
- Veteran Advocates who can navigate the VA on your behalf to enter treatment faster
- Dual diagnosis to treat addiction and mental health disorders together
- EMDR, a revolutionary treatment that alleviates trauma symptoms
Frequently Asked Questions
You may have some common questions regarding Community Care.
How do I find a VA Community Care Network provider in my area?
The Recovery Village at Palmer Lake is a Community Care Network provider. Our Recovery Advocates can help you with the next steps, or you can use the VA facility locator to find providers.
What types of services are covered by the VA Community Care Network?
The services available through the CCN can include:
- Medical services
- Mental health care and behavioral health care
- Dental care
- Surgical services
- Integrative and complementary health services
- Comprehensive rehabilitation
- Long-term acute care
- Prescription medicines
- Residential care
How does payment work for services received through the VA Community Care Network?
After you receive care from a CCN provider, you may be required to make a copayment if your care isn’t service-connected. The same is true if you receive services at a VA facility. You don’t pay this copayment at the time of service; instead, the VA will bill you and perhaps your other insurance. Otherwise, all the payments are handled between your treatment provider and VA.
Can family members see a Community Care provider?
If you’re a family caregiver for a veteran, a surviving spouse or a dependent child, you could qualify for some health care benefits. Still, you wouldn’t qualify through the Community Care program. Rather, the programs applicable to you might include The Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA).American veterans are our nation’s heroes, but unfortunately, they often struggle with substance use disorders because of their service. As members of the Community Care Network, The Recovery Village at Palmer Lake can help you receive care with us and begin your life free of substances. Reach out to our Veteran Advocates today.
Resources:
Veterans Crisis Line: Dial 1-800-273-8255 and Press 1
Women Veterans Call Center: 1-855-829-6636
Caregiver Support: 1-855-260-3274
National Suicide Prevention Line: 1-800-273-8255
The Recovery Village at Palmer Lake Resources
Drug Rehab & Substance Abuse Treatment for Veterans in Colorado
